Speak to someone who knows the tools. We are the Official RIDGID Importer and a manufacturer-authorised service and repair centre, based in Germiston and supplying South Africa and Sub-Saharan Africa.
Get hold of us
- Telephone +27 11 824 2534
- Email sales@ridgidtools.co.za
- Open 08:00–16:00 Monday to Thursday, 08:00–15:00 Friday. Closed weekends and public holidays.
We answer email enquiries the same working day wherever we can. If you write to us outside office hours you will hear back the next working morning.
Visit or collect
Utilitech (Pty) Ltd
Unit 1 Knightsgate Industrial
1 Jonas Road, Germiston, 1401
South Africa
Collection is available on items we hold in stock, usually within an hour of your order. Collection hours are 8am to 3pm, Monday to Friday, at the warehouse, Unit 1 Knightsgate Industrial, 1 Jonas Road, Germiston 1401. Please wait for our ready-to-collect email before travelling.
What we can help with
- Identifying a part. Send us your machine model and a photograph if you have one. We will tell you exactly which part you need — this is the enquiry we get most, and the one we are best at.
- Quotes and pro forma invoices. Send part numbers and quantities and we will send one back the same working day.
- Freight on heavy equipment. Inside South Africa, heavy machines ship as palletised freight at the flat rate shown at checkout. For export, shipments over 70 kg are freight-quoted after you order, and export orders above R50,000 are quoted personally. Tell us the model and the destination and we will price it door to door.
- Service and repair. We are manufacturer-authorised to service and repair all RIDGID products, in and out of warranty, in our own workshop using genuine RIDGID parts. Send us the model and serial number with a description of the fault.
- Warranty claims. We handle these for you rather than sending you to RIDGID. Have your proof of purchase to hand.
- An existing order. Quote your order number and we will pick it up straight away.
Send us a message
Use the form below and we will come back to you. If your enquiry is about a part or a repair, include the machine model and, where you have it, the serial number — it saves a round trip.